Please read these Terms and Conditions carefully before booking a tour with HimTrek.co.in. These terms outline the rules and responsibilities for both the tour operator (HimTrek) and the traveller. By booking a tour with us, you agree to these terms.

Cancellation By You:

  • To cancel your tour, the lead name on the booking must provide written notice to our office.
  • Cancellation charges apply as follows:
    • From the booking date until 30 days prior to the departure date: 30% of the package cost.
    • From 30 days to 15 days prior to the departure date: 50% of the package cost.
    • From 15 days to 7 days prior to the departure date: 75% of the package cost.
    • For cancellations made within 5 days prior to the departure date: 100% of the package cost.

Changes Made By Us Before Travel:

  • We reserve the right to make changes to your tour program due to unexpected conditions.
  • If you decline the alternative, you can choose a different tour offered by us, pay or receive a refund for any price difference.
  • Alternatively, you can cancel your tour and receive a full refund of deposits, excluding any amendment charges of Rs 1500.00.
  • Compensation for changes not resulting from circumstances beyond our control:
    • 12 days prior to the departure date: Deposits only.
    • 7 days prior to the departure date: 100% of the tour cost.
    • 4 days prior to the departure date: 100% of the tour cost + 1.25% of the tour cost.
    • 2 days prior to the departure date: 100% of the tour cost + 3.50% of the tour cost.

Circumstances Beyond Our Control:

  • We cannot compensate, reimburse expenses, or cover losses if we have to change or cancel your tour due to circumstances beyond our control.
  • Such circumstances may include war, airport closures, epidemics, natural disasters, terrorist activities, civil unrest, industrial disputes, and bad weather.

Your Responsibility:

  • You are responsible for your actions and their impact on others during the tour.
  • Disruptive behaviour may result in tour termination without a refund.
  • You are responsible for your safety and the condition of the property you occupy.
  • We are not liable for accidents resulting from irresponsible behaviour or broken property.
  • Enjoy alcohol responsibly; we are not liable for injuries, loss, or damage due to impaired judgement.

Damage and Liability:

  • You and your travelling party are jointly and individually liable for any damage to accommodation, furniture, or other materials.
  • You must report any breakages, defects, or damage immediately.
  • If your behaviour or that of your party causes a diversion, you are responsible for all related costs.

Complaints:

  • If you have a complaint, please inform relevant personnel during the tour.
  • We will make reasonable efforts to resolve the issue.
  • If not satisfied, contact our tour representative. If no representative is available, contact us via the provided Email ID or Phone Number.
  • Complaints or refund requests will not be entertained after the tour ends.

We want you to have an enjoyable and safe experience with HimTrek.co.in. These terms and conditions help ensure a smooth and pleasant journey for all travellers. If you have any questions or concerns, please contact us before booking your tour. Thank you for choosing HimTrek.co.in for your travel adventure.


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